Akamai EAA Maintenance Notifications

Updated

All Systems Operational

About This Site

Welcome to the maintenance page for Akamai Enterprise Application Access (EAA). This public page is used to communicate maintenance for the EAA platform. You can subscribe to maintenance notices using the above link.

The maintenance page has been broken down in to components to allow you to subscribe to updates that apply to you. "Cloud Zones" are where your applications reside and where you deploy them to The "Management" section will apply to all, these are the components that allow you to manage your EAA deployment.

This page is integrated with https://www.akamaistatus.com which is used for reporting service incidents, any EAA related incidents announced from that page will also appear here under the "Akamaistatus.com" component.

All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Cloud Zones Operational
Amsterdam Operational
Chennai Operational
Chicago Operational
Dallas Operational
Hong Kong Operational
Frankfurt Operational
Jakarta Operational
London Operational
Los Angeles Operational
Madrid Operational
Miami Operational
Milan Operational
Osaka Operational
Paris Operational
Sao Paulo Operational
Seattle Operational
Seoul Operational
Singapore Operational
Stockholm Operational
Sydney Operational
Tokyo Operational
US East Operational
US West Operational
Washington DC Operational
Dedicated Cloud Zones ? Operational
Chennai - #343 Operational
Los Angeles - #343 Operational
Paris - #343 Operational
US East - #343 Operational
Washington - #343 Operational
Dallas - #894 Operational
Los Angeles - #894 Operational
Osaka - #1708 Operational
Tokyo - #1708 Operational
Chennai - #1896 Operational
Frankfurt - #1896 Operational
Hong Kong - #1896 Operational
Singapore - #1896 Operational
Washington - #1896 Operational
Beijing - #2586 Operational
Dallas - #2586 Operational
Frankfurt - #2586 Operational
Los Angeles - #2586 Operational
Seattle - #2586 Operational
Milan - #2963 Operational
Paris - #2963 Operational
Osaka - #3787 Operational
Tokyo - #3787 Operational
Tokyo - #4700 Operational
Amsterdam - #6036 Operational
Paris - #6036 Operational
N. Virginia - #6044 Operational
Washington - #6044 Operational
Amsterdam - #6596 Operational
Management Operational
API Services Operational
Configuration Operational
Reporting Operational
Akamaistatus.com ? Operational
Akamai Enterprise Application Access Operational
Akamai Enterprise Application Access: API Service Operational
Akamai Enterprise Application Access: Configuration Operational
Akamai Enterprise Application Access: Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Cloud Zone Maintenance [Frankfurt] Apr 26, 2025 23:00 - Apr 27, 2025 04:00 UTC

We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes.

As part of this maintenance, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed in https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service without removing any previously implemented IP based rules.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10391

Posted on Apr 09, 2025 - 14:53 UTC

Planned Cloud Zone Release Maintenance [Chicago] Apr 28, 2025 05:00-10:00 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10678

Posted on Apr 18, 2025 - 14:12 UTC

Planned Cloud Zone Maintenance [Los Angeles - #2586] Apr 28, 2025 07:00-12:00 UTC

We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10388

Posted on Apr 09, 2025 - 14:47 UTC

Planned Cloud Zone Release Maintenance [Osaka] Apr 28, 2025 15:00-20:00 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10679

Posted on Apr 18, 2025 - 14:13 UTC

Planned Cloud Zone Release Maintenance [Washington - #343] Apr 29, 2025 04:00-09:00 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10688

Posted on Apr 18, 2025 - 14:27 UTC

Planned Cloud Zone Release Maintenance [Los Angeles - #343] Apr 29, 2025 07:00-12:00 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10687

Posted on Apr 18, 2025 - 14:26 UTC

Planned Cloud Zone Release Maintenance [Chennai - #343] Apr 29, 2025 18:30-23:30 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10686

Posted on Apr 18, 2025 - 14:25 UTC

Planned Cloud Zone Release Maintenance [Paris - #343] Apr 29, 2025 23:00 - Apr 30, 2025 04:00 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10685

Posted on Apr 18, 2025 - 14:23 UTC

Planned Cloud Zone Maintenance [Stockholm] Apr 29, 2025 23:00 - Apr 30, 2025 04:00 UTC

We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10389

Posted on Apr 09, 2025 - 14:48 UTC

Planned Cloud Zone Release Maintenance [Seattle] Apr 30, 2025 07:00-12:00 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10726

Posted on Apr 22, 2025 - 15:56 UTC

Planned Cloud Zone Release Maintenance [Hong Kong] Apr 30, 2025 16:00-21:00 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10725

Posted on Apr 22, 2025 - 15:55 UTC

Planned Cloud Zone Release Maintenance [Stockholm] Apr 30, 2025 23:00 - May 1, 2025 04:00 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10727

Posted on Apr 22, 2025 - 15:58 UTC

Planned Cloud Zone Maintenance [Amsterdam] Apr 30, 2025 23:00 - May 1, 2025 04:00 UTC

We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10390

Posted on Apr 09, 2025 - 14:49 UTC

Planned Cloud Zone Release Maintenance [Osaka] May 2, 2025 15:00-20:00 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10729

Posted on Apr 22, 2025 - 16:01 UTC

Planned Cloud Zone Release Maintenance [Hong Kong] May 2, 2025 16:00-21:00 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10728

Posted on Apr 22, 2025 - 16:00 UTC

Planned Cloud Zone Maintenance [Frankfurt - #2586] May 2, 2025 23:00 - May 3, 2025 04:00 UTC

We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes.

As part of this maintenance, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed in https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service without removing any previously implemented IP based rules.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10620

Posted on Apr 18, 2025 - 14:45 UTC

Planned Cloud Zone Release Maintenance [London] May 5, 2025 00:15-05:15 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10730

Posted on Apr 22, 2025 - 16:02 UTC

Planned Cloud Zone Maintenance [Los Angeles - #2586] May 5, 2025 07:00-12:00 UTC

We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10622

Posted on Apr 18, 2025 - 14:49 UTC

Planned Cloud Zone Release Maintenance [Milan] May 5, 2025 23:00 - May 6, 2025 04:00 UTC

In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10731

Posted on Apr 22, 2025 - 16:03 UTC

Planned Cloud Zone Maintenance [Amsterdam - #6596] May 8, 2025 23:00 - May 9, 2025 04:00 UTC

We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10624

Posted on Apr 18, 2025 - 14:50 UTC

Planned Cloud Zone Maintenance [Frankfurt] May 9, 2025 23:00 - May 10, 2025 04:00 UTC

We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes.

As part of this maintenance, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed in https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service without removing any previously implemented IP based rules.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10384

Posted on Apr 18, 2025 - 14:46 UTC

Planned Cloud Zone Maintenance [Amsterdam - #6036] May 13, 2025 23:00 - May 14, 2025 04:00 UTC

We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10625

Posted on Apr 18, 2025 - 14:51 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Completed - The scheduled maintenance has been completed.
Apr 25, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 04:00 UTC
Scheduled - In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10675

Apr 18, 14:06 UTC
Apr 24, 2025
Completed - The scheduled maintenance has been completed.
Apr 24, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 07:00 UTC
Update - Please note the updated timings. The maintenance will commence at 7:00 UTC on the 24th of April.
Apr 15, 05:25 UTC
Scheduled - We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10387

Apr 9, 14:45 UTC
Completed - The scheduled maintenance has been completed.
Apr 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:00 UTC
Scheduled - We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10386

Apr 9, 14:43 UTC
Apr 23, 2025
Apr 22, 2025
Completed - The scheduled maintenance has been completed.
Apr 22, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 18:30 UTC
Scheduled - We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10385

Apr 9, 14:41 UTC
Apr 21, 2025
Completed - The scheduled maintenance has been completed.
Apr 21, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 16:00 UTC
Scheduled - We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10399

Mar 24, 16:45 UTC
Apr 20, 2025

No incidents reported.

Apr 19, 2025
Completed - The scheduled maintenance has been completed.
Apr 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 03:00 UTC
Scheduled - Enterprise Application Access (EAA) connectors will be upgraded during this time. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes.

Please check the EAA release notes on April 21, 2025 for the complete list of new features
- https://techdocs.akamai.com/eaa/changelog

If you have any questions, please contact Akamai Technical Support - https://www.akamai.com/global-services/support

Ref - 250101

Apr 3, 14:01 UTC
Apr 18, 2025

No incidents reported.

Apr 17, 2025
Completed - The scheduled maintenance has been completed.
Apr 17, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 16:00 UTC
Scheduled - We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10398

Mar 24, 16:44 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025
Completed - The scheduled maintenance has been completed.
Apr 15, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:00 UTC
Scheduled - We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10367

Mar 21, 16:39 UTC
Apr 14, 2025
Completed - The scheduled maintenance has been completed.
Apr 14, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 15:00 UTC
Scheduled - We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes. We also recommend not deploying applications during this time.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 10397

Mar 24, 16:43 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025
Completed - The scheduled maintenance has been completed.
Apr 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 23:00 UTC
Scheduled - We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud. The service will remain operational during the maintenance window, but end-users may experience minor disruptions when accessing applications. These disruptions, if encountered, will last less than 15 minutes.

As part of this maintenance, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed in https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service without removing any previously implemented IP based rules.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Ref - 9399

Mar 21, 16:38 UTC