Akamai EAA Maintenance Notifications

Updated
All Systems Operational

About This Site

Welcome to the maintenance page for Akamai Enterprise Application Access (EAA). This public page is used to communicate maintenance for the EAA platform. You can subscribe to maintenance notices using the above link.

The maintenance page has been broken down in to components to allow you to subscribe to updates that apply to you. "Cloud Zones" are where your applications reside and where you deploy them to The "Management" section will apply to all, these are the components that allow you to manage your EAA deployment.

This page is not used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Cloud Zones Operational
Amsterdam Operational
Chennai Operational
Chicago Operational
Dallas Operational
Hong Kong Operational
Frankfurt Operational
Jakarta Operational
London Operational
Los Angeles Operational
Madrid Operational
Miami Operational
Milan Operational
Mumbai Operational
Osaka Operational
Paris Operational
Sao Paulo Operational
Seattle Operational
Seoul Operational
Singapore Operational
Stockholm Operational
Sydney Operational
Tokyo Operational
US East Operational
US West Operational
Washington DC Operational
Dedicated Cloud Zones ? Operational
Chennai - #343 Operational
Los Angeles - #343 Operational
Paris - #343 Operational
US East - #343 Operational
Washington - #343 Operational
Dallas - #894 Operational
Los Angeles - #894 Operational
Osaka - #1708 Operational
Tokyo - #1708 Operational
Chennai - #1896 Operational
Frankfurt - #1896 Operational
Hong Kong - #1896 Operational
Singapore - #1896 Operational
Washington - #1896 Operational
Beijing - #2586 Operational
Dallas - #2586 Operational
Frankfurt - #2586 Operational
N. California - #2586 Operational
Oregon - #2586 Operational
Milan - #2963 Operational
Paris - #2963 Operational
Osaka - #3787 Operational
Tokyo - #3787 Operational
Tokyo - #4700 Operational
Amsterdam - #6036 Operational
Paris - #6036 Operational
N. Virginia - #6044 Operational
Washington - #6044 Operational
Amsterdam - #6596 Operational
Management Operational
API Services Operational
Configuration Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Zone Maintenance [Singapore] Aug 1, 2024 16:00-18:00 UTC
During this maintenance window we will be upgrading our capacity in our Singapore Cloud Zone and applies to both Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on Jun 28, 2024 - 17:28 UTC
Cloud Zone Maintenance [Mumbai] Aug 5, 2024 18:30-20:30 UTC
During this maintenance window we will be upgrading our capacity in our Mumbai Cloud Zone and applies to both Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on Jun 28, 2024 - 17:30 UTC
Cloud Zone Maintenance [US East] Aug 8, 2024 04:00-06:00 UTC
During this maintenance window we will be upgrading our capacity in our US East Cloud Zone and applies to Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on Jun 28, 2024 - 17:33 UTC
Cloud Zone Maintenance [US West] Aug 8, 2024 07:00-09:00 UTC
During this maintenance window we will be upgrading our capacity in our US West Cloud Zone and applies to Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on Jul 05, 2024 - 14:40 UTC
Cloud Zone Maintenance [Frankfurt] Aug 12, 2024 23:00 - Aug 13, 2024 01:00 UTC
During this maintenance window we will be upgrading our capacity in our Frankfurt Cloud Zone and applies to both Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on Jul 05, 2024 - 14:52 UTC
Cloud Zone Maintenance [Frankfurt] Aug 18, 2024 23:00 - Aug 19, 2024 01:00 UTC
During this maintenance window we will be upgrading our capacity in our Frankfurt Cloud Zone and applies to Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on Jul 05, 2024 - 14:58 UTC
Cloud Zone Maintenance [Tokyo] Aug 27, 2024 15:00-17:00 UTC
During this maintenance window we will be upgrading our capacity in our Tokyo Cloud Zone and applies to both Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on Jul 05, 2024 - 15:07 UTC
Cloud Zone Maintenance [Tokyo] Sep 4, 2024 15:00-17:00 UTC
During this maintenance window we will be upgrading our capacity in our Tokyo Cloud Zone and applies to both Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on Jul 23, 2024 - 14:50 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Completed - The scheduled maintenance has been completed.
Jul 25, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 16:00 UTC
Scheduled - During this maintenance window we will be upgrading our capacity in our Singapore Cloud Zone and applies to Client based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Jun 28, 14:15 UTC
Completed - The scheduled maintenance has been completed.
Jul 25, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 15:00 UTC
Update - Please note that due to technical reasons, this maintenance applies to only Clientless based applications and there will be a separate maintenance scheduled for Client based applications.
Jun 28, 14:07 UTC
Scheduled - During this maintenance window we will be upgrading our capacity in our Tokyo Cloud Zone and applies to Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Jun 3, 12:00 UTC
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Completed - The scheduled maintenance has been completed.
Jul 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:00 UTC
Scheduled - During this maintenance window we will be upgrading our capacity in our London Cloud Zone and applies to both Client & Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Jun 3, 11:58 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Completed - The scheduled maintenance has been completed.
Jul 18, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 04:00 UTC
Scheduled - During this maintenance window we will be upgrading our capacity in our Sao Paulo Cloud Zone and applies to both Client & Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Jun 3, 11:56 UTC
Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 04:00 UTC
Scheduled - During this maintenance window we will be upgrading our capacity in our US East Cloud Zone and applies to Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Jul 9, 06:32 UTC
Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:30 UTC
Scheduled - During this maintenance window we will be upgrading our capacity in our Mumbai Cloud Zone and applies to both Client & Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Jun 3, 11:55 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.