Akamai EAA Maintenance Notifications

Updated
Service Under Maintenance

About This Site

Welcome to the maintenance page for Akamai Enterprise Application Access (EAA). This public page is used to communicate maintenance for the EAA platform. You can subscribe to maintenance notices using the above link.

The maintenance page has been broken down in to components to allow you to subscribe to updates that apply to you. "Cloud Zones" are where your applications reside and where you deploy them to The "Management" section will apply to all, these are the components that allow you to manage your EAA deployment.

This page is not used for reporting service incidents. All Incident Reporting for Akamai services can be found at https://www.akamaistatus.com.

Cloud Zones Operational
Hong Kong Operational
Frankfurt Operational
London Operational
Los Angeles Operational
Miami Operational
Mumbai Operational
Osaka Operational
Paris Operational
Sao Paulo Operational
Seoul Operational
Singapore Operational
Stockholm Operational
Sydney Operational
Tokyo Operational
US East Operational
US West Operational
Washington DC Operational
Dedicated Cloud Zones ? Operational
Chennai - #343 Operational
Los Angeles - #343 Operational
Paris - #343 Operational
US East - #343 Operational
Washington - #343 Operational
Dallas - #894 Operational
Los Angeles - #894 Operational
Osaka - #1708 Operational
Tokyo - #1708 Operational
Chennai - #1896 Operational
Frankfurt - #1896 Operational
Hong Kong - #1896 Operational
Singapore - #1896 Operational
Washington - #1896 Operational
Beijing - #2586 Operational
Dallas - #2586 Operational
Frankfurt - #2586 Operational
N. California - #2586 Operational
Oregon - #2586 Operational
Milan - #2963 Operational
Paris - #2963 Operational
Osaka - #3787 Operational
Tokyo - #3787 Operational
Tokyo - #4700 Operational
Amsterdam - #6036 Operational
Paris - #6036 Operational
N. Virginia - #6044 Operational
Washington - #6044 Operational
Amsterdam - #6596 Operational
Management Operational
API Services Operational
Configuration Operational
Reporting Operational
Cloud Zones - Coming Soon Under Maintenance
Amsterdam Under Maintenance
Chennai Under Maintenance
Chicago Under Maintenance
Dallas Under Maintenance
Jakarta Under Maintenance
Madrid Under Maintenance
Milan Under Maintenance
Seattle Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 08:55 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 08:42 UTC
Planned Cloud Zone Maintenance May 21, 2024 14:00-19:00 UTC
We will be performing planned maintenance on our Enterprise Application Access (EAA) Cloud, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications. Admins may experience delays in configuration deployments intermittently.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 15, 2024 - 14:56 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 08:40 UTC
Cloud Zone Maintenance [Dallas - #2586] May 22, 2024 05:00-07:00 UTC
During this maintenance window we will be upgrading our capacity in our Dallas - #2586
Cloud Zone and applies to Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on May 02, 2024 - 13:17 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 08:57 UTC
Planned Cloud Zone Release Maintenance [Stockholm] May 23, 2024 23:00 - May 24, 2024 04:00 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:01 UTC
Planned Cloud Zone Release Maintenance [Miami] May 24, 2024 23:00 - May 25, 2024 04:00 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:02 UTC
During this maintenance window we will be upgrading our capacity in our Washington - #1896 Cloud Zone and applies to Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on May 02, 2024 - 13:19 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:13 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:13 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:30 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:33 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:33 UTC
Planned Cloud Zone Release Maintenance [Frankfurt] May 28, 2024 23:00 - May 29, 2024 04:00 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:15 UTC
Planned Cloud Zone Release Maintenance [Paris - #343] May 28, 2024 23:00 - May 29, 2024 04:00 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:32 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:17 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:16 UTC
In preparation for our upcoming release we will be performing maintenance on our Enterprise Application Access (EAA) Cloud Zones, the EAA service will remain operational during this time and users are not expected to experience any disruptions or performance degradations when accessing applications or the administration portal.

For additional information please reach out to Akamai Technical Support referencing this maintenance window, status changes will be updated here as they become available.

Posted on May 16, 2024 - 09:18 UTC
Cloud Zone Maintenance [Frankfurt] Jun 9, 2024 23:00 - Jun 10, 2024 01:00 UTC
During this maintenance window we will be upgrading our capacity in our Frankfurt Cloud Zone and applies to Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on May 02, 2024 - 13:27 UTC
Cloud Zone Maintenance [US West] Jun 13, 2024 07:00-09:00 UTC
During this maintenance window we will be upgrading our capacity in our US West Cloud Zone and applies to [Client/Clientless] based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on May 02, 2024 - 13:35 UTC
Cloud Zone Maintenance [Sydney] Jun 18, 2024 13:00-15:00 UTC
During this maintenance window we will be upgrading our capacity in our Sydney Cloud Zone and applies to Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on May 02, 2024 - 13:39 UTC
Cloud Zone Maintenance [Tokyo] Jun 18, 2024 15:00-17:00 UTC
During this maintenance window we will be upgrading our capacity in our Tokyo Cloud Zone and applies to Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on May 02, 2024 - 13:41 UTC
Cloud Zone Maintenance [US East] Jun 20, 2024 04:00-06:00 UTC
During this maintenance window we will be upgrading our capacity in our US East Cloud Zone and applies to Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on May 02, 2024 - 13:37 UTC
Cloud Zone Maintenance [Frankfurt - #2586] Jun 24, 2024 23:00 - Jun 25, 2024 01:00 UTC
During this maintenance window we will be upgrading our capacity in our Frankfurt - #2586
Cloud Zone and applies to Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on May 02, 2024 - 13:26 UTC
Cloud Zone Maintenance [Paris - #2963] Jun 26, 2024 23:00 - Jun 27, 2024 01:00 UTC
During this maintenance window we will be upgrading our capacity in our Paris - #2963 Cloud Zone and applies to Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on May 02, 2024 - 13:46 UTC
During this maintenance window we will be upgrading our capacity in our Los Angeles - #894
Cloud Zone and applies to Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Posted on May 02, 2024 - 13:32 UTC
Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 13:00 UTC
Scheduled - During this maintenance window we will be upgrading our capacity in our Sydney Cloud Zone and applies to Client based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Apr 5, 14:40 UTC
May 16, 2024

No incidents reported.

May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 19:30 UTC
Scheduled - During this maintenance window we will be upgrading our capacity in our Tokyo - #4700 Cloud Zone and applies to Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

May 2, 13:21 UTC
May 14, 2024
Completed - The scheduled maintenance has been completed.
May 14, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 15:00 UTC
Scheduled - During this maintenance window we will be upgrading our capacity in our Osaka Cloud Zone and applies to both Client and Clientless based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Apr 5, 14:37 UTC
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024
Completed - The scheduled maintenance has been completed.
May 4, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 23:00 UTC
Scheduled - During this maintenance window we will be upgrading our capacity in our Paris Cloud Zone and applies to Client based applications.

The upgrade process should take about 10 to 20 minutes, during which some users may need to re-authenticate. We recommend not deploying applications during this short interval.

As part of the upgrade process, we will be also updating the IP Addresses of the EAA service. Please ensure you have reviewed your firewall configuration as depending on your firewall configuration additional steps may be required:

* If you are not restricting connectors outbound access: No action is needed.
* If you are restricting connectors outbound access by FQDN: No action is required.
* If you are restricting connectors outbound access by IP address: Please ADD all the CIDRs that are listed under the March 2024 section without removing any previously implemented IP based rules. The CIDRs can be found here: https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service

Apr 5, 14:27 UTC