Akamai EAA Maintenance Notifications

Updated

Planned EAA Management services maintenance

Scheduled Maintenance Report for Akamai EAA Maintenance

Completed

The scheduled maintenance has been completed.
Posted Mar 26, 2025 - 08:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2025 - 05:30 UTC

Scheduled

We are enhancing the infrastructure for the EAA Management comonents to provide a more scalable and high-performing experience for our growing customer base. The service will remain operational during this time but users may experience intermittent login failures. Additionally, EAA administrators may experience intermittent deployment delays and SCIM directory sync failures.

As part of this upgrade, the Management POP will begin utilizing additional IP addresses. If your organization uses IP addresses for whitelisting outbound access, please ensure the new IP addresses are added to your firewall's allow list before the effective date. Failure to do so will result in connector downtime and Akamai Client connectivity issues. For the list of new IP addresses, please refer https://techdocs.akamai.com/eaa/docs/allowlist-for-accessing-eaa-service.

If you whitelist outbound access using domain names only, no action is required.

We appreciate your prompt attention to this matter to avoid any potential service disruptions. If you have any questions, please contact Akamai Technical Support (AkaTec).
https://www.akamai.com/us/en/support/global-support-phone-numbers.jsp

Ref - 8481
Posted Mar 13, 2025 - 18:08 UTC
This scheduled maintenance affected: Management (API Services, Configuration).